11948 San Vicente Blvd,
Los Angeles, CA 90049
We’re open Monday – Friday, 10 a.m. – 5:30 p.m. PST
Saturday and Sunday, 10 a.m. – 3 p.m. PST
Frequently Asked Questions
Questions about your online order? Our customer service department is dedicated to assisting you. If you have any further questions, please fill our the form and we will get in touch with you shortly.
It is not necessary to create an account. You may shop as a guest. There are, however, benefits to creating an account; your contact information and order information will be securely stored, which will save you time every time you return. No credit card information is used in your personal account information.
Yes, within 24 hours. If you don’t receive email confirmation, please email us at Sales@ShopDekado.com. Please provide us with your name and the date that the order was placed.
If the order has not been processed, it may be possible to cancel it. If it has already been processed by the time you contact us, it may be too late to cancel. Call (310) 207-0777 to speak to a customer service representative.
Due to our corporate presence and/or corporate activities, we must charge state sales tax in California, Colorado, Florida, Georgia, Illinois, Maryland, New Jersey, New York, Pennsylvania, and Texas. The tax charged includes all state and local sales taxes that apply and is based on the product subtotal plus shipping.